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TERMS OF SERVICE – GROWSMARTSMB

GrowSmart SMB Solutions Private Limited (formerly Yeeglee Business Solutions) (hereinafter referred to as "We" or "Our" or "Us") provides GrowSmartSMB business management software in Software-as-a-Service model (hereinafter referred to as "Services"). This agreement is between you or the entity that you represent (hereinafter referred to as "You" or "Your") and Us, and governs the use of Services. If You are entering in to this agreement on behalf of your company or a legal entity, You represent that You have the authority to accept this agreement on behalf of such entity. By using Services, You agree to be bound by all of the terms and conditions ("Term of Service") given below.

General Terms:

You are responsible for obtaining any equipment or facility required to use Services, including but not limited a computer, tablet, smartphone, modem, mobile data, and Internet access.

You are solely responsible for securely managing your login and passwords. You are responsible for any activity that occurs through the use of your user name and password. We or Our employees will never ask for Your password. You must not share or transfer Your user name and password to anyone.

You may not use our services for any illegal purpose or to violate any laws (including but not limited to copyright laws).

You agree that We may use third party vendors or hosting providers to provide hardware or platform required to run Services.

We are not in the business of providing financial, tax, accounting or other professional services / advice. Consult your accountant or an appropriate professional for such advice.

We may provide periodic upgrades or fixes to the Services. You agree to receive such updates. All such updates or upgrade are subject to the Terms of Service defined in this document.

Rights Granted: We grant You a limited, non-transferable, non-exclusive license to use Services solely for Your internal business operations. You agree that You will not provide access to the Services to any unauthorized third party. You agree not to reverse engineer, recompile, reproduce, modify, copy, sell, distribute, share or trade the Services in part or whole, directly or indirectly. You agree not modify, hack, or adapt the Services, in part or whole. The copyright for all code and intellectual property is owned by Us. All rights reserved by Us. Source code will not be made available to You during your subscription period, or thereafter.

Content Ownership: You retain the ownership of Your data created or uploaded to the Services. You are solely responsible all content You create or upload through Your use of Services. You agree not to upload or create any content that may be abusive, fraudulent, illegal, pornographic, inappropriate, or objectionable. You agree not to upload any virus, trojans or any other malicious content. You agree not upload or create any content that is not legally yours without obtaining permission from the owner of such content. If your subscription is terminated or cancelled, we will provide You a copy of the database on request. Such backup request will be honoured up to one month from the date of cancelation or termination. Your data will be permanently deleted from Our servers and storage facilities after 1 month from the date of cancellation or termination.

Privacy: We are committed to maintaining complete confidentiality and security of your data. We do not share, rent or sell your personal information or data to any third party. We may access your data only in connection to solving a problem or a support issue. We may send service notifications on the registered email addresses. We may contact You on the contact numbers you provide in relation to support issues or to provide general information on the Services.

Android App: GrowSmartSMB Android application provides the ability to track the location of employees when installed on their Android smart phones. Your use of Employee Locations tracking feature is subject to the following terms: 

  1. The purpose of such tracking is to effectively leverage location information of employees to provide better customer service.  
  2. You must use this application only on the devices of your employees. You must clearly explain to your employees why and how their location is tracked before installing this application on their devices. You agree to use this application only after obtaining explicit consent of your employees. You must explain to your employees that they should remove the application from their device if they are no longer employed by You, or they no longer wish to be tracked.
  3. You agree that you will use the location information gathered through this application only for the stated purpose of providing better customer service.
  4. You must not use the application or data gathered through the application in connection with any unlawful activities or activities that involve breach of privacy of your employees. You agree that you are solely responsible and liable for any claim arising out of privacy breach of your employees by using this application. You agree to hold GrowSmart SMB Business Solutions Private Limited (formerly Yeeglee Business Solutions) and it's partners / directors harmless and indemnify against any damages, liabilities, and costs arising out of using this application.
  5. We reserve the right to modify or discontinue the location tracking service at any time.

Fee and Payments: You agree to pay the subscription fees before the beginning of the subscription period, which may be monthly, quarterly, or yearly as defined in the order document. The price in the order document is valid for one year. We reserve the right to modify the subscription fees or change Our pricing model at any time. If such modification is not acceptable to You, You may discontinue the use of Services. You will be allowed to continue at the old price for a period of three months in such cases.

Cancellation and Termination: You subscription will be renewed at the end of each subscription period. If You do not wish to continue the Services, You must inform us 15 days before the end of current subscription period. We reserve the right to modify or discontinue the Services at any time. If we decide to discontinue the Services, we will provide 5 months advance notification to you. We reserve the right to terminate this agreement or suspend the Services if you fail to comply with any clause of this agreement. We may terminate a free trial at any time at Our own discretion.

Disclaimer of Warranties: All Services are provide on an as-is and as-available basis without warranty of any kind. Your use of the service is entirely at Your own discretion and risk. Services may include technical or other mistakes, errors, and inaccuracies. We disclaim all warranties including but not limited to the implied warranties of merchandisability and fitness for a specific purpose.

Limitation of Liability: In no event shall we be liable to You for any direct, indirect, incidental, consequential, special, punitive or other damages or loss whatsoever or for loss of business profits, business interruption, loss of information, computer or any device failure, or other losses arising out of or caused by the use or inability to use the Services. Your sole and exclusive remedy related to any dispute in relation to the Services shall be termination of such Services. In no event shall our entire liability to You, whether direct or indirect, exceed the amount paid by You in the past 6 months.

Indemnification: You agree to indemnify and hold Us harmless against any losses, damages, expenses, or fines in relation to any claims that You have used Services in violation of the rights of another party. Modifications to Terms of Service: We may modify the Terms of Service at any time. Modified terms will be published at our website growsmartsmb.com/terms . You will also be notified through an email when the Terms of Service is modified. Your continued use of Services will be deemed to be your acceptance of the changes to the Terms of Service. You may terminate using Services if modified terms are not acceptable to You. All disputes are subject to courts in Chennai, India only.